For our Contact Center and BPO operations we currently employ over 1000 people. Our Human Resources department is adequately geared up to meet the recruitment challenges of your company. We have over a period of time developed significant expertise in administering stringent tests and conducting interviews that enable us to attract and retain talented workforce.
Hiring Practices at Greet
As a company policy, we work closely with the clients in defining the credentials that our potential customer service agents/processors should possess to qualify for a project. We normally interview up to 15-20 people for each position so once certain pre-requisites are determined we plan for recruiting accordingly.
It should be noted that most of our CSR’s are at a minimum 12th standard or college graduate and the average age is around 23 years. All our CSR’s are given comprehensive training before they start working for customers. All our CSR’s have good analytical, technical and communication skills. They are all team players, and enjoy working with us.
In addition, they are also willing to work in flexible shifts, which help us in extracting the maximum efficiency from our centers. The generic qualifications of a CSR is that he or she is a Graduate fresher or with 3 months - 1 year experience in similar job, has excellent analytical skills, Good computer skills and is a Team player and has the flexibility to work in shifts.